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Our Commitment to Care

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Our goal is to provide the best patient care.

If at any time you have questions or concerns about the quality of care that you or a family member is receiving or has received at our hospital, do not hesitate to speak with your nurse. If you feel that your issue wasn’t resolved, please ask to speak to the house supervisor.

In addition, you have the right to file a complaint or concern with either of the following:

The Ohio Department of Health
Call the Complaint Line number
at 1-800-342-0553 or
or visit the website at

Office of Quality and Patient Safety
The Joint Commission
One Renaissance Blvd.
Oakbrook Terrace, IL 60181